FAQ

FAQ

How does the transfer process work?

When ordering a firearm online, you must chose a FFL (Federal Firearms Licensee) in your state as the shipping address. Most locally owned firearms stores perform transfers but it’s a good idea to check online or call ahead before ordering. There is nothing else required on your end. All orders include tracking information and insurance. Once your firearm arrives at your local FFL, they will perform the transfer paperwork and background check process.

Do you have a layaway program?

We do not offer any layaway program.

Can I request specific parts in my build?

Yes, we can source components and optics that are not currently listed but may incur additional cost. Please contact us to inquire about availability and price.

Can I pick-up my firearm locally?

We are not open to the public but commonly use local FFLs like GA Firing Line, Hi Caliber, and Sharp Shooters, to perform our local transfers. Contact us for a free shipping coupon code.

Is there a warranty on your firearms?

Yes, all firearms manufactured by NRC Industries, LLC firearms are warrantied against component failure. In addition to the warranty protection offered by NRC Industries, LLC, all the components in our firearms carry lifetime warranties through their original manufacturer. (Trigger, BCG, Barrel, Muzzle, Gas System, Small Parts)

Our warranty does not extend to general wear and tear, neglectful maintenance or external damage.

Firearms not manufactured by NRC Industries, LLC will require any warranty claim to be placed through the original manufacturer. Contact us if you are unsure about the warranty procedure for your firearm. 

Are there any discounts for Military / Veterans?

Yes, all members of the US Military and Veterans receive free shipping on their orders. Use coupon code MILSHIP. 

What is your cancellation or return policy?

Return authorization will be allowed solely at the discretion of NRC Industries, LLC. Authorized returns may subject to a restocking fee up to 25%. All returns are subject to additional deductions for any damages. If you need to cancel an order, please contact us before 8:00 PM EST the same day you placed your order. Cancellation of Custom Build orders and orders with custom modifications may also be subject to a restocking fee. The buyer must arrange insured return shipping with tracking. NRC Industries, LLC holds no liability to reimburse lost return shipments. 

Are your shipping times accurate?

Yes, we pride ourselves on our fast shipping times and short lead time for custom builds. All in stock firearms will ship within 1-2 business days, given we can make contact with your chosen FFL. We keep a wide variety of components in stock at all times to be able to produce a one of kind firearm with a lead time of only 10-15 business days.

Are you a licensed dealer?

Yes, we are licensed Type 07 FFL.

Are your inventory numbers accurate?

Yes, our inventory numbers are kept up to date hourly. We often produce only one of a specific color/caliber/length at any time.

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